Privacy Policy
YOUR DATA. YOUR GAME.
This Privacy Policy explains how Crown & Cleats collects, uses, shares, and protects information when you use the Crown & Cleats iPhone app and related services.
OVERVIEW
Crown & Cleats is an iPhone app for creating, discovering, joining, and managing pickup soccer games. To operate the service, we collect limited information such as player profile details, game participation details, approximate or precise location data you choose to provide, and technical diagnostics.
INFORMATION WE COLLECT
We may collect the following categories of information:
- Profile information, such as your first name and last name.
- Device-related identifiers, including an app-specific device ID used to support your account and app functionality.
- Game information, such as matches you create, join, leave, or edit, plus player counts and scheduling details.
- Location information, including a searched or selected field, park, or address and related coordinates used to find and organize games.
- Support and diagnostic information, such as app logs, crash reports, analytics events, and basic technical data about app performance.
HOW WE USE INFORMATION
- Provide core app features, including account setup, game creation, game discovery, and joining matches.
- Show relevant nearby games and improve search and location-based experiences.
- Maintain accurate player participation and game status information.
- Monitor reliability, investigate bugs, prevent abuse, and improve product performance.
- Communicate with you about support requests, service issues, and important updates.
LOCATION DATA
If you allow location access, Crown & Cleats may use your device location to help you find relevant games or choose a nearby field. You can also search for and select locations manually. You can manage location permissions at any time in your iPhone settings.
ANALYTICS AND DIAGNOSTICS
We may use analytics and crash reporting tools to understand app usage, measure feature performance, diagnose failures, and improve stability. These tools may process identifiers, device information, app events, and crash data.
HOW INFORMATION MAY BE SHARED
- With other players, when information is necessary to display games, hosts, and participation inside the app.
- With service providers that help us operate the app, such as hosting, analytics, and diagnostics vendors.
- When required by law, legal process, or to protect the rights, safety, and security of Crown & Cleats, our users, or others.
- As part of a business transfer such as a merger, acquisition, financing, or sale of assets.
DATA RETENTION
We retain information for as long as reasonably necessary to provide the service, maintain app operations, resolve disputes, enforce agreements, and comply with legal obligations.
YOUR CHOICES
- You can choose whether to provide profile information.
- You can manage location permissions in iOS Settings.
- You can contact us to request account or data-related support.
CHILDREN'S PRIVACY
Crown & Cleats is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
SECURITY
We use reasonable administrative, technical, and organizational measures to help protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes, we may revise the date above and provide additional notice where appropriate.
CONTACT
If you have questions about this Privacy Policy or your information, contact us at hello@crowncleats.com.